Support

Write to matheus@tonelotto.com. We answer within seven days, usually the same day.

The number for my plate is wrong

Tap the meal and adjust the portion or the ingredients: the total follows your correction. For packaged food, the barcode gives the exact number from the label — use it whenever it exists. If a common dish is consistently off in the same direction, send the photo and what you expected: that turns into a prompt fix.

How to cancel the subscription

• iPhone: Settings › tap your name › Subscriptions › ZenCal › Cancel subscription.
• Android: Google Play › profile picture › Payments and subscriptions › Subscriptions › ZenCal › Cancel.
• Cancelling keeps your access until the end of the period you already paid for.

I changed phones and lost Premium

Open ZenCal on the new device, go to the paywall and tap restore purchases, signed in with the same store account that subscribed.

What about my data?

Meals, weight and plan live on the device — deleting the app deletes all of it. Photos sent for analysis stay in our storage; to have them removed, write to us with the date and approximate time of the logs.

I could not find a food in search

The database is Open Food Facts plus the USDA one. Regional products are sometimes missing — in that case photograph the label: the app reads the nutrition table straight off the package.